Welcome to Rabi’s Cookhouse. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
I. General
This website is owned and operated by Rabi’s Cookhouse.
By purchasing our products, you agree to our Terms & Conditions, Privacy Policy, and Return & Refund Policy.
We reserve the right to update, change, or replace any part of these Terms at any time.
II. Products & Services
We specialize in food products including peeled garlic, peeled ginger, shallots, ginger-garlic paste, pickles, and masala powders.
All products are freshly prepared, and images shown on the website are for illustration purposes only. Actual products may vary slightly in appearance.
Prices are subject to change without prior notice.
III. Orders & Payments
Orders can be placed through our website or designated sales channels.
Payments must be made in full before dispatch.
We accept [list your accepted payment methods: UPI, debit/credit cards, COD if applicable].
IV. Shipping & Delivery
We aim to deliver products fresh and on time. Delivery times may vary depending on location, availability, and external factors.
Any delays due to courier/logistics are beyond our control, but we will assist you in tracking your order.
Delivery charges (if applicable) will be displayed during checkout.
V. Returns, Refunds & Cancellations
Due to the perishable nature of our products, returns are only accepted in case of damaged, spoiled, or incorrect deliveries.
Refunds or replacements must be requested within 24 hours of delivery, subject to our Return & Refund Policy.
Orders can be cancelled only before dispatch. Once shipped, they cannot be cancelled.
VI. Customer Responsibilities
Ensure correct delivery address and contact details at the time of ordering.
Properly store perishable items upon delivery to maintain quality.
Misuse, mishandling, or improper storage of products voids eligibility for refunds/replacements.
VII. Intellectual Property
All content on this website (logo, text, images, designs, etc.) is the property of Rabi’s Cookhouse and cannot be copied or reproduced without prior written permission.
VIII. Limitation of Liability
Rabi’s Cookhouse shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Customers consume and use our products at their own discretion.
IX. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the jurisdiction of courts in [Your City/State].
X. Contact Us
For any queries, please contact:
📧 Email: support@rabiscookhouse.in
📞 Phone/WhatsApp: +91 9841141519
📍 Address: Chennai, TN